Kontakt os: info@yostudios.com

TERMS & CONDITIONS


 

STUDIO CONDITIONS

Please arrive at least 5 minutes before class starts.

Please do not leave your class early unless it is for a medical reason.

Please read the class description through before attending a class.

Please bring your own mat if a mat is required for your class.

If you do not have a mat, you can ‘rent’ one from YO for a fee of DKK 20.

Teachers are subject to change at short notice.

Classes can be cancelled at short notice. Notifications will be given via SMS & email.

Booking of classes is only possible with an active membership or punch card.

Some classes daily are live-streamed for members with access to our ONLINE memberships.

If you attend a class that is live-streamed, you might be subject to appear on this live-stream. Live-streams are never recorded without prior notice.

Moving in YO STUDIOS is your own responsibility. You’re responsible for being in a healthy condition that makes your movement in YO STUDIOS safe.

YO is not responsible for any injuries happening to you as a member of YO or if you are responsible for injuring another member while being at the studio.

YO is not responsible for any lost personal belongings while being at the studio.

By attending movement in YO STUDIOS, you automatically agree to these studio Conditions.

BOOKING

You book your classes through our APP, YO STUDIOS, or through our website.

 

With an in-studio membership, you can have a maximum of 10 active bookings in the system at a time, with no limit on daily classes, where you can book up till 10.

With an online membership, there’s no limit of active bookings in the system, except for a maximum of booking & attending 2 live stream classes daily.

With a 1 x drop-in class punch card, you can book all our classes including the closed Mamma classes.

With an unlimited week pass, you can have a maximum of 10 active bookings in the system at a time, with no limit on daily classes, where you can book up till 10.

To access our closed Mamma classes, Pregnancy & Maternity classes, you will need either a Mamma punch acrd, Mamma Unlimited Membership or a 1 x drop-in class punch card.

You can always book one month in advance regardless of membership/punch card type.

All memberships, punch cards & week passes allows booking across of all of our studios.

CLASS CANCELLATION

You can cancel your class up to 2 hours before class starts.

You cancel your class through our APP, YO STUDIOS, or through our website.

 

Cancellations done by email, SMS or social media is not valid.

NO SHOW & LATE CANCEL FEES

Late cancellation fee for Unlimited Memberships: 40 DKK.

Late cancellation fee for Week Passes: 1 day deducted from the total amount of days on the pass.

Late cancellation fee Punch Cards: The punch will be lost.

No show fee Unlimited Memberships: 60 DKK.

No show fee Week Passes: 1 day deducted from the total amount of days on the pass.

No Show fee Punch Cards: The punch will be lost.

TERMINATION OF MEMBERSHIP

To terminate your unlimited membership, you will need to write us an email on pr@yostudios.dk at least 5 work days in advance of your next payment to not be billed for the following membership period.

Your termination has not gone through until you get a confirmation back from us. It is your own responsibility to or send us an email if you have not gotten a termination notice from us within 3 workdays. Your membership is not terminated before you get the termination notice.

Termination is not accepted nor valid if you do it by SMS, phone call or through social media. Termination is only accepted through email to pr@yostudios.dk

Termination of an online membership can be done through our website.

PAUSING MEMBERSHIP

You can pause an unlimited in-studio membership twice a year.

Pauses can be 1-3 months long.

Pause periods can not be extended & can not be applied after each other without a payment period in between.

Online memberships can not be paused.

To pause your unlimited in-studio membership, you will need to write us an email on pr@yostudios.dk at least 5 work days in advance of your next payment to not be billed for the following membership period.

ULIMITED MEMBERSHIP INFO

Valid for the classes described in the pricing information.

Starts on the day of purchase.

Our unlimited memberships have no commitment period & no registration fee.

We offer student discounts on unlimited memberships. At all times on a student membership, you’re required to show proof of student identification upon request from YO.

Billing is recurring & will happen automatically each month on the purchase date until you terminate the membership as described in the termination section.

Booking happens as described in the Booking section.

Pausing & termination happens as described in the termination section & pausing membership section.

PUNCH CARDS INFO

Valid for the 6 months from purchase date & valid for the classes described in the pricing information.

Validation period can not be extended no matter the circumstances.

Booking happens as described in the Booking section.

Punch cards are personal and can not be shared with others.

ONLINE MEMBERSHIP INFO - AVAILABLE SOON

AVAILABE SOON

Valid for the classes described in the pricing information.

Starts on the day of purchase.

Booking happens as described in the Booking section.

Our unlimited memberships have no commitment period & no registration fee.

Billing is recurring & will happen automatically each month on the purchase date until you terminate the membership as described in the termination section.

MINIMUM AGE IN YO STUDIOS

To attend any classes, in-studio or online at YO STUDIOS, you will need to be at least 16 years old.

To submit a request for an exception, please contact us at info@yostudios.dk

REFUND POLICY

You have a 14-day purchase refund option, if you regret your purchase. If you have used your pass, you will lose the right for a refund.

To request a refund, send us an email on pr@yostudios.dk no later than14 days after your purchase.

PRIVACY POLICY

YO STUDIOS collects registration and other information about you through the Service.

Find out more about this through the Privacy Policy section here.

CONTACT INFO

YO STUDIOS AARHUS: info@yostudios.dk

YO STUDIOS CPH: infokbh@yostudios.dk

PR & MARKETING: pr@yostudios.dk

LEGAL COMPANIES

BALSHØJ & ARVIN ApS

CVR: 34625646

Address: Margrethepladsen 4, 1. sal, 8000 Aarhus C

 

YO STUDIOS Aarhus ApS

CVR: 40466762

Address: Margrethepladsen 4, 1. sal, 8000 Aarhus C

 

YO STUDIOS København ApS

CVR: 38241982

Address: Sturlasgade 14 M1, 2300 København S

 

YO STUDIOS København V

CVR: 41019433

Address: Sturlasgade 14 M1, 2300 København S